This Privacy Policy describes how laroph collects, uses, discloses, and safeguards your personal information when you use the laroph platform at laroph.net. We are committed to protecting your privacy in accordance with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal information collected, processed, stored, and used by laroph in connection with your access to and use of the laroph platform at laroph.net, including all games, features, account services, support channels, and promotional activities offered through the Platform.
This Policy applies to all users of the laroph platform, including registered account holders, visitors browsing the Platform without an account, and individuals who contact laroph support or otherwise interact with laroph's services.
This Policy should be read alongside laroph's Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your relationship with laroph.
laroph is the data controller responsible for the personal information processed through the laroph platform. As data controller, laroph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law, including Republic Act No. 10173 and its Implementing Rules and Regulations.
laroph has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. You may contact the laroph DPO at any time with privacy-related queries or requests. Contact details are provided in Section 16 of this Policy.
Where laroph engages third-party service providers to process personal data on its behalf (for example, payment processors, game providers, and identity verification services), those providers act as data processors and are bound by data processing agreements that require them to process personal data only in accordance with laroph's documented instructions and applicable law.
laroph collects the following categories of personal information in connection with your use of the Platform:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type, KYC document images (front and back) |
| Contact Data | Email address, Philippine mobile number, residential address (city, province, postal code) |
| Account Data | Username, hashed password, account registration date, account status, responsible gaming settings, self-exclusion history |
| Financial Data | GCash number, Maya account details, bank account name and number (for linked BPI, BDO, UnionBank, Metrobank accounts), cryptocurrency wallet address (for USDT TRC20 transactions), transaction history, deposit and withdrawal records |
| Gaming Data | Game session records, wager history, win/loss records, bonus usage, game preferences, session duration data |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, screen resolution, geolocation (country/region level), referral URL |
| Communications Data | Support chat transcripts, email correspondence, complaint records, survey responses |
| Marketing Data | Communication preferences, promotional opt-in/opt-out status, bonus claim history |
laroph does not collect sensitive personal information as defined under the Data Privacy Act (such as health information, political or religious views, or biometric data) unless specifically required for a regulatory compliance purpose and with your explicit consent.
laroph collects personal information through the following means:
The majority of personal information laroph holds is provided directly by you during:
When you access and use the laroph Platform, certain technical information is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, session data, and browsing behavior within the Platform. See Section 9 for details on cookies.
laroph may receive personal information about you from trusted third parties, including:
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, laroph processes your personal data on the following legal bases:
laroph uses the personal information it collects for the following purposes:
To create and manage your laroph Account, verify your identity, process deposits and withdrawals, deliver gaming services, administer bonuses and promotions, and provide customer support — all as necessary to perform the contract between you and laroph.
To comply with PAGCOR regulatory requirements, Anti-Money Laundering Act obligations, age verification mandates, KYC requirements, and any other applicable Philippine legal and regulatory requirements. laroph may be legally required to share certain information with PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, collusion, bonus abuse, and other prohibited conduct. This includes automated monitoring of transaction patterns and gaming behavior.
To monitor gaming behavior for indicators of problem gambling, enforce deposit limits and self-exclusion orders, and provide responsible gaming tools and interventions in accordance with laroph's Responsible Gaming Policy.
To send you transactional communications related to your Account (deposit confirmations, withdrawal notifications, security alerts, and important policy updates) and, where you have consented, marketing communications about laroph promotions and offers.
To analyze usage patterns, optimize platform performance, improve user experience, and develop new features — using aggregated and anonymized data wherever possible.
laroph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. laroph shares personal data only in the following circumstances:
laroph engages trusted third-party service providers to support the operation of the Platform. These providers process personal data solely on laroph's behalf and are bound by data processing agreements. Service provider categories include:
laroph may disclose personal data to PAGCOR, AMLC, the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine authorities where required by law or where laroph has a good-faith belief that disclosure is necessary to comply with a legal obligation, enforce these Terms, or protect the rights and safety of users, laroph, or the public.
In the event of a merger, acquisition, restructuring, or sale of laroph's business or assets, personal data held by laroph may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. laroph will notify affected users of any such transfer via the registered email address.
KYC identity verification is a mandatory requirement for all laroph Account holders under PAGCOR regulations and the Anti-Money Laundering Act. The personal information you provide for KYC purposes — including government ID documents, photographs, and verification records — is treated with heightened care:
laroph takes the security of your identity documents extremely seriously. If you have any concerns about how your KYC data is handled, contact laroph's Data Protection Officer using the details in Section 16.
laroph uses cookies and similar tracking technologies on the laroph Platform. Cookies are small text files stored on your device that allow the Platform to recognize your browser, maintain your session state, and collect usage information.
You may control cookie settings through your browser preferences. Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to use the laroph Platform, including laroph Login functionality. Disabling other cookies may affect your experience but will not prevent basic access to the Platform.
laroph retains personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal, regulatory, and operational requirements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of active Account, plus 5 years from Account closure (AMLA/PAGCOR requirement) |
| KYC Documents | Minimum 5 years from Account closure as required by applicable Philippine law |
| Financial & Transaction Records | Minimum 5 years from the date of each transaction (AMLA requirement) |
| Gaming Session Records | 3 years from the date of each session |
| Support Communications | 2 years from the date of the communication, unless related to an ongoing dispute |
| Technical & Log Data | 90 days, unless retained for active fraud or security investigation |
| Marketing Preferences | Until consent is withdrawn or Account is closed |
Upon expiry of the applicable retention period, laroph will securely delete or anonymize personal data in accordance with its data disposal procedures, unless retention is required by a specific legal obligation or regulatory order.
laroph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or misuse. These measures include:
While laroph takes all reasonable steps to protect your personal data, no security measure is completely impenetrable. You are responsible for maintaining the security of your Account credentials. If you suspect your Account has been compromised, contact laroph support immediately.
As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by laroph:
To be informed of how your personal data is collected, processed, and used — which is the purpose of this Policy.
To request a copy of the personal data laroph holds about you, including information about how it is processed.
To request correction of inaccurate or incomplete personal data. Some corrections may require re-verification.
To request deletion of your personal data where no legitimate basis for continued processing exists and no legal retention obligation applies.
To object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
To receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
To request restriction of processing in certain circumstances — for example, while a rectification request is being investigated.
To lodge a complaint with the National Privacy Commission of the Philippines if you believe laroph has violated your data privacy rights.
To exercise any of these rights, submit a written request to laroph's Data Protection Officer using the contact details in Section 16. laroph will respond to verified requests within 15 business days. Some requests may be subject to identity verification before processing. Please note that certain rights are subject to exemptions under applicable law — in particular, laroph's legal obligations under AMLA and PAGCOR regulations may override erasure or restriction requests for specific categories of data.
The laroph Platform is strictly intended for adults who are 21 years of age or older. laroph does not knowingly collect personal information from any individual under the age of 21.
laroph enforces the 21+ age restriction through mandatory KYC identity verification during account registration. Any account for which the registered user is found to be under 21 will be immediately terminated, and any deposits will be returned to the payment source after deducting any withdrawn amounts.
If you believe that laroph has inadvertently collected personal information from an individual under 21, please contact laroph's Data Protection Officer immediately using the details in Section 16. laroph will investigate the report promptly and, if confirmed, delete the relevant data and close the associated Account.
Some of laroph's third-party service providers — including game content providers, cloud infrastructure providers, and KYC verification services — may process personal data in countries outside the Philippines. Where such transfers occur, laroph ensures they are conducted in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations, including ensuring that:
For further information about the specific safeguards in place for any particular international data transfer, contact laroph's Data Protection Officer.
laroph may update this Privacy Policy from time to time to reflect changes in laroph's data practices, regulatory requirements, or applicable law. Material changes to this Policy will be communicated to registered users via email notification to the registered email address and/or by displaying a notice on the Platform.
The updated Policy will take effect on the date stated in the "Last Updated" notice at the top of this document. Your continued use of the laroph Platform after the effective date of a revised Policy constitutes your acknowledgement and acceptance of the updated terms.
The current version of this Privacy Policy is always available at laroph.net/privacy-policy. We encourage you to review this Policy periodically to stay informed about how laroph protects your personal information.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by laroph, please contact laroph's Data Protection Officer:
laroph is committed to resolving privacy-related enquiries promptly. Acknowledgement of formal data subject rights requests will be provided within 2 business days; substantive responses will be provided within 15 business days, or within the period required by applicable law where shorter.
If you are not satisfied with laroph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
Data Protection in Practice
Beyond legal compliance, these are the concrete measures laroph takes to keep your personal information safe and respect your privacy.
Every data transmission between your device and the laroph Platform — including your login credentials, payment information, and personal account details — is encrypted in transit using 256-bit SSL/TLS, the same standard used by major Philippine banks like BPI and BDO.
laroph stores account passwords as one-way cryptographic hashes — not as readable text. Your actual password is never stored by laroph and cannot be retrieved by anyone, including laroph's own technical staff. This protects you even in the unlikely event of a security incident.
Your government ID documents submitted for KYC verification are stored in an encrypted, access-controlled environment separate from general user data. Access is restricted to authorized compliance personnel only and your ID is never used for any purpose beyond regulatory verification.
laroph does not sell, rent, or trade your personal data to any third party for commercial purposes — ever. Your information is used exclusively for the purposes described in this Privacy Policy. When we engage service providers, they operate under strict contractual data protection obligations.
laroph's data practices are designed for compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the guidelines of the National Privacy Commission. Our Data Protection Officer oversees compliance and is available to handle all privacy-related enquiries and data subject rights requests.
laroph maintains a documented incident response plan. In the event of a personal data breach that poses a risk to your rights, laroph is committed to notifying affected users and the National Privacy Commission within the timeframes required under the Data Privacy Act — without waiting to be asked.
Now that you've reviewed laroph's Privacy Policy, you know exactly how your personal data is handled — securely, transparently, and in full compliance with Philippine law. Join thousands of Filipino players from Manila, Cebu, Davao, and across the archipelago who trust laroph for a regal gaming experience. GCash deposits from ₱100. PAGCOR-compliant. 21+ only.
🔞 21+ Only · Play Responsibly · PAGCOR-Compliant · SSL Secured